Expert in operational business support and the implementation of international quality and food safety standards in the HoReCa restaurant sector.
Specialises in scaling audit systems, localising global processes and improving the operational efficiency of food-service chains.
More than 17 years of management experience, including 12 years with the international KFC and Rostic’s restaurant chains.
Was responsible for coordinating operational audits and monitoring compliance with HACCP food safety requirements and brand standards across Russia, the CIS, and Central and Eastern Europe.

Key areas of expertise:
- implementation and scaling of HACCP systems across restaurants in international markets;
- launch of internal and external operational audits across multiple markets;
- management of cross-functional projects involving HR, Quality Assurance, Logistics and Operations departments;
- implementation of digital tools for evaluating franchisee operations and improving business profitability; participation in international projects focused on auditor calibration and the development of new restaurant concepts;
- coordination of third-party audit companies and change management during periods of restructuring.

Before joining international retail, she developed extensive expertise in operational management, launching new locations from the ground up, P&L management, developing service standards and implementing employee motivation programmes.